Job Details

Description

The Maintenance Director is responsible for maintaining the physical condition of assets in a safe, attractive, and comfortable condition. Accountable for achieving financial, operational, and maintenance metrics. Responsibilities include establishing preventive maintenance programs, ensuring safety and compliance, performing property and equipment inspections, maintaining the project inventory, supervising personnel, assigning maintenance tasks, preparing work schedules, and ensuring compliance with all maintenance-related policies. The typical scope of responsibility encompasses 950+ units.

What you will do

• Manage staff recruitment, hiring, training, coaching, evaluation, discipline, and termination.
• Oversee financial performance within the approved budget, focusing on maximizing cash flow after debt service, and operate within purchasing guidelines.
• Schedule, train, supervise, and evaluate maintenance personnel, ensuring all team members are fully trained and compliant.
• Ensure property response and completion time goals are met.
• Prioritize work orders, follow up on assignments, and ensure timely completion.
• Oversee, prepare, and approve purchase orders in accordance with budget and guidelines.
• Establish emergency on-call procedures.
• Provide oversight for all company-owned equipment and tools, including inspections and record-keeping.
• Supervise the make-ready process for vacated units.
• Conduct regular documented inspections of the property.
• Handle resident service requests through various systems.
• Establish and maintain preventive maintenance procedures and records.
• Manage vendor relationships, ensuring contract compliance and oversight.
• Coordinate communication with vendors and contractors regarding work schedules, billing, and certifications; approve invoices for payment.
• Assist in property compliance inspections and maintenance operations, including grounds, custodial, and emergency repairs.
• Contribute to resident retention programs.
• Address unsafe conditions promptly.
• Ensure compliance with company policies, safety rules, and all relevant regulations.
• Conduct safety meetings and report regularly on safety metrics.
• Provide technical guidance and inspect work to ensure standards are met.
• Practice proper safety techniques and procedures.
• This role may require driving a company or personal vehicle for work-related duties.

Qualifications

• Bachelor's Degree in Business Administration, Engineering, Construction Management, or related field preferred.
• In lieu of a degree, extensive experience in maintenance of multi-unit residential or similar structures required.
• Minimum of 5 years' experience in building maintenance required.
• Previous management experience highly desirable.
• Knowledge of electrical, HVAC, plumbing, carpentry, and general maintenance skills required.
• Ability to perform outdoor work in all weather conditions and lift weights up to 50 pounds regularly and above 50 pounds occasionally.
• Willingness to work occasional on-call shifts.
• Self-motivated, detail-oriented team player with strong organizational and communication skills.
• EPA HVAC Certification and OSHA-10 Certification required.
• Valid driver's license in state required.

Compensation and Benefits

We offer competitive salaries and a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement plans, and rewards programs. Final salaries are determined based on location, skills, education, licenses, certifications, and experience.

For more details, see our Benefits Overview.

You must pass a drug test, background check, physical abilities test, and motor vehicle record check if applicable.

EEO/ADA Statement

We are an equal opportunity employer. Reasonable accommodations are available for individuals with disabilities. For more information, review the Know Your Rights notice from the Department of Labor.