Job Details

Summary

The Endpoint Solutions Technician manages multi-location Windows environments in both retail and cultivation locations. This position focuses on designing, implementing, and managing security solutions for endpoint devices such as desktops, laptops and/or other devices that may be implemented.

Essential Duties & Responsibilities

• Manages lifecycle of endpoints (from deployment to decommissioning), ensuring consistency and compliance with organizational standards.
• Develops and implements automation scripts and tools to streamline endpoint provisioning, configuration, and monitoring.
• Requires expertise in Windows, Intune, Autopilot, Enterprise Patching, PKI/Certificates, Azure Active Directory, virtualization, and scripting or other automated task implementations.
• Configures and maintains endpoint management systems Intune or other MDM applications.
• Implements endpoint security solutions, including antivirus, encryption, firewalls, and patch management.
• Conducts regular audits to ensure compliance with internal and external regulatory requirements.
• Troubleshoots security incidents related to endpoints and ensure timely resolution.
• Integrates server automation processes to secure infrastructure environment.
• Implements and manages tools for real-time monitoring and protection against threats like ransomware and malicious code.
• Leads the design, implementation, testing, and documentation of security solutions for complex projects.
• Performs quarterly security audits of environment and make necessary changes and implementations.
• Receives and responds to incoming calls, pages, and/or work orders regarding desktop problems. 24/7 on-call rotation is mandatory.
• Performs other duties as assigned.

Qualifications and Experience

• Bachelor's degree in a related field or 4+ years of experience in Systems Architecture, Administration, Operations, and Software Support.
• Knowledge of Windows operating systems, current threat landscape, Linux, firewall and proxy technologies, forensic techniques, networking fundamentals, penetration techniques, encryption/cryptography technologies, and malware operation.
• Experience in console management, server administration, troubleshooting, malware analysis, vulnerability remediation, data analytic reporting, and incident handling
• Must be able to obtain a state medical marijuana badge and pass a background check
• Must be able to communicate with GDF Team effectively and professionally.
• Must perform under high pressure situations.
• Ability to work in a fast-paced environment and handle high stress situations
• Self-Motivated
• Ability to multitask
• Excellent organizational skills
• Ability to stay focused
• Positive attitude and strong work ethic. Must be a team player with a “can do” attitude
• Available to work weekends and holidays as needed
• Reliable transportation
• Physical Requirements: Must be able to lift and carry up to 50 pounds. The ability to sit or stand for up to 12 hours at a time. Lifting, standing, sitting, walking, bending, reaching, push/pull, repetitive use of hands, grasping use of hands, visual activity.