Job Details

Facilities Technician

Department: Facilities / Operations

Reports To: Data Center Manager

Location: West Little Rock, AR (Chenal Valley)

Employment Type: Full-Time

About the Company

We are seeking a reliable and self-motivated Facilities Technician to maintain the day-to-day operations, appearance, and general upkeep of our data center campus. This role combines building maintenance with hands-on janitorial and custodial duties to ensure a clean, safe, and professional environment for staff and visitors.

About the Role

Please note, we would prefer this employee to work second shift, hours roughly 3PM-Midnight.

Responsibilities

Janitorial & Custodial Services

• Perform daily cleaning of all interior spaces including offices, hallways, lobbies, conference rooms, and data hall entry vestibules.
• Clean, sanitize and stock restrooms.
• Vacuum, mop, sweep, and scrub floors on a regular schedule; strip and wax hard floors as needed.
• Empty trash and recycling receptacles throughout the facility; manage waste removal schedules.
• Clean interior windows, glass partitions, and doors.
• Perform periodic deep-cleaning tasks such as carpet extraction, upholstery cleaning, and high-surface dusting.
• Maintain janitorial closets and equipment in clean, organized, and working conditions.

Building Maintenance

• Perform routine inspections of the facility interior and exterior, identifying and addressing maintenance needs such as lighting, plumbing, drywall, painting, and door/lock hardware.
• Monitor and maintain break rooms, kitchens, and shared workspaces to ensure they are in good working order.
• Assist with furniture moves, office reconfigurations, and workspace setups for new employees.

Shipping, Receiving & Inventory

• Manage shipping and receiving operations at the site, including accepting deliveries, verifying contents against packing slips, and coordinating outbound shipments.
• Maintain an accurate inventory of equipment, supplies, and materials on-site.
• Organize and maintain storage areas for incoming and on-hand equipment.

Grounds & Exterior

• Maintain lawns, landscaping, parking lots, sidewalks, and exterior signage.
• Perform seasonal tasks including snow/ice removal, leaf cleanup, and irrigation system maintenance.
• Ensure that exterior lighting, fencing, and gates are in good condition.
• Keep loading docks and exterior storage areas clean and organized.
• Sweep or pressure-wash exterior walkways and entryways as needed.

Kitchen & Common Areas

• Maintain kitchen appliances (refrigerators, dishwashers, microwaves, coffee machines) and coordinate repairs or replacements as needed.
• Clean and sanitize kitchen surfaces, sinks, and appliances daily.
• Manage supply inventory for kitchens, restrooms, and common areas; place orders and restock as necessary.

Critical Infrastructure Support

• Assist HVAC engineers and electricians with tasks as required, including carrying materials, holding equipment, pulling cable, and providing general support during maintenance or installation activities.
• Opportunity to learn and grow into hands-on work with data center-level IT equipment, including racking, cabling, and hardware installation as skills develop and business needs require.

Administrative & Safety

• Maintain a log of completed work orders, inspections, and vendor visits.
• Comply with all site safety policies, including badge/access protocols and visitor escort procedures.
• Properly handle, store, and dispose of cleaning chemicals in accordance with SDS requirements.
• Identify and report any safety hazards or security concerns to the appropriate team.

Qualifications

Required

• High school diploma or equivalent.
• 2+ years of experience in building maintenance, custodial services, or a similar hands-on role.
• Working knowledge of basic plumbing, electrical (non-critical), carpentry, and painting.
• Familiarity with cleaning chemicals, equipment, and safe handling procedures.
• Ability to operate common maintenance and janitorial equipment (hand tools, power tools, floor scrubbers, carpet extractors, pressure washers, snow blowers, Lawnmower, Weed eater, etc.).
• Strong organizational skills and ability to prioritize tasks independently.
• Comfortable working in a secure environment with strict access control policies.
• Valid driver's license.

Preferred

• Experience working in or around a data center, hospital, or other mission-critical facility.
• OSHA 10 or OSHA 30 certification.
• Experience with a computerized maintenance management system (CMMS) or work order platform.
• Basic proficiency with Microsoft Office such as Outlook, Word, Excel, etc.

Pay range and compensation package

• Medical Insurance (with PPO & HDHP options), coverage effective Day 1, with employer paid plan options available.
• Employer paid Dental and Vision Insurance, coverage effective Day 1.
• HSA with company-funded contributions up to the IRS annual limit; FSA options also available.
• PTO, paid holidays, parental leave for eligible full-time employees, and bereavement leave.
• Company paid life insurance.
• 401(k) with Traditional, Roth, and After-Tax options; immediate enrollment, vesting, and employer match.
• Stocked kitchen.
• Pre-tax commuter benefits.
• Monthly tech stipend.
• Employee Assistance Program (EAP).
• Optional Insurance options, including Supplemental Life & AD&