Job Details

A fast-growing industry leader in the connectivity and infrastructure solutions space is seeking a strategic and results-driven Director of Sales and Operations to lead a high-performing team at a pivotal stage of growth. This is a high-impact role with the opportunity to influence business expansion, operational excellence, and sales strategy for an organization that delivers mission-critical cabling and structured wiring solutions across North America.

If you're passionate about building exceptional teams, streamlining complex operations, and growing technical solution sales in a rapidly evolving market, this opportunity is tailor-made for you.

Key Responsibilities

• Develop and execute a growth strategy to expand structured wiring operations, with a focus on coaxial, category cabling, and fiber optic product lines.
• Provide day-to-day leadership across operational functions, ensuring optimized workflows, high service quality, and efficiency across the board.
• Partner closely with executive leadership to align sales, operations, and field strategy with broader company objectives.
• Build, mentor, and manage technical and sales support teams, fostering a culture of collaboration, accountability, and continuous improvement.
• Drive new business development initiatives in coordination with sales leadership, focusing on increasing customer acquisition and expanding wallet share with existing clients.
• Deliver technical consultations and product support to end customers and internal stakeholders to maximize adoption and satisfaction.
• Monitor and implement best practices in operational excellence, safety, productivity, and quality control.
• Maintain expert-level knowledge of structured cabling systems and industry technologies, staying ahead of trends and competitive offerings.
• Report on KPIs, operational benchmarks, and team performance to senior stakeholders on a regular basis.

Skills and Experience

• Proven success in a leadership role overseeing operations and technical sales, preferably in structured wiring, telecommunications, or infrastructure solutions.
• Deep knowledge of structured cabling technologies including coax, copper (Cat5e, Cat6, etc.), and fiber optics.
• Strong background in building and scaling teams in fast-paced environments, with a history of driving measurable performance improvements.
• Experience collaborating across business units (sales, marketing, engineering) to execute cross-functional initiatives.
• Outstanding communication, interpersonal, and negotiation skills.
• Demonstrated ability to lead both strategy and execution.
• Strong analytical mindset, with the ability to turn metrics into meaningful actions.
• Background in telecommunications, low voltage contracting, or cabling systems is highly preferred.

Why You Should Apply

• Be a transformational leader in a rapidly expanding organization where your contributions will directly impact market share and customer satisfaction.
• Collaborate with top-tier professionals and innovators in the telecom and connectivity space.
• Join a company that invests in technology, tools, and talent development to stay ahead of the curve.
• Thrive in a performance-driven culture where initiative and expertise are rewarded.