Job Details

A company is looking for a Healthcare Customer Service Representative (Remote, WI).Key ResponsibilitiesManage inquiries and concerns related to billing and insurance through inbound and outbound callsResolve complex billing issues and recommend payment options in accordance with client guidelinesMaintain accurate account documentation and adhere to company policies while exceeding performance metricsRequired Qualifications, Training, and EducationPrior experience in a call center and healthcare customer service setting preferredFamiliarity with medical billing and coding, and applications like Artiva and Cerner Soarian preferredHigh School Diploma or equivalent (i.e., GED) requiredAbility to navigate multiple computer applications and databases effectivelySelf-motivated with the ability to manage work efficiently in a remote environment