Job Details

A company is looking for a Patient Resolution Specialist - Remote.Key ResponsibilitiesManage a high volume of inbound and outbound calls to resolve patient account inquiries and collect paymentsNegotiate payment of outstanding accounts while ensuring patient satisfaction and compliance with privacy regulationsDocument collection efforts accurately and meet monthly goals and quality standardsRequired QualificationsHigh school diploma or equivalent requiredAt least 5 years of experience in a related role, with 1 year in a call center environmentStrong working knowledge of the healthcare reimbursement processProficient in Microsoft Office applicationsHigh level of integrity and dependability