Job Details

A company is looking for a Servicing Specialist to perform various loan servicing functions related to residential and commercial mortgages.Key ResponsibilitiesHandle incoming and outgoing calls, including accepting telephone paymentsRespond to customer inquiries and assist with issue escalationsPerform loan maintenance and ensure compliance with servicing policies and regulationsRequired QualificationsHigh School Diploma or Equivalent3-5 years of mortgage loan servicing experienceExperience with Encompass and sub-servicing preferredKnowledge of residential and commercial loan documentationProficient in Microsoft Office applications (Word, Excel, Access, Outlook)