Job Details

A company is looking for a Global Care Navigator.Key ResponsibilitiesAssist members through their mental health care journey, providing support via phone, chat, and emailManage care coordination needs, including scheduling appointments and troubleshooting tech issuesConduct clinical needs assessments and provide crisis management support as neededRequired QualificationsMaster's degree in a behavioral health field with appropriate licensure or certificationMinimum of 2+ years of direct clinical care experience post-licensureFully bilingual in English and French; additional language fluency is a plusComfortable using multiple computer platforms and learning new systemsAbility to thrive in a fast-paced and ambiguous environment